Registration Policy
The front office staff at the reception will assist you during the registration process. They will generate a Unique Identification Number (CHID). This number is permanent for lifetime & onetime generated number. SMHID will be used for the patient and all the medical records will be maintained and stored by the hospital for all future reference will be traced by this number.
They will also draw out an estimate and guide you in selecting the relevant category of room.
Admission Process
The admission counter staff at the ground floor will assist you during the admission process. They will also draw out an estimate and guide you in selecting the relevant category of room.
Hospital Admission Procedure includes preparation of admitting patient, perform admission procedure, emergency admission, Routine admission, transfer in and discharge. Nurses need to follow strict protocol regarding admission and discharge in the hospital. In addition, you will be required to make an advance payment. The advance shall be adjusted against the final bill at the time of discharge. They will also draw out an estimate and guide you in selecting the relevant category of room. Those seeking the cashless route would have to visit the insurance desk / TPA desk for the hospitalization of the patient.
The advance shall be adjusted against the final bill at the time of discharge. The staff will escort the patient to the allotted room/bed and make you feel comfortable. Hospital Admission Procedure includes preparation of admitting patient, perform admission procedure, emergency admission, Routine admission, transfer in and discharge. Nurses need to follow strict protocol regarding admission and discharge in the hospital.
Discharge Process
Your nurse will assist you in the discharge process which may take few hours to complete the process. Once your final bill is generated, you are expected to clear your dues by paying cash or by a credit/debit card. The nurse will hand over your discharge summary and belongings (like thermometer, urinal bedpan, etc. - used during the course of your stay). She will also explain the medications you need to continue after your discharge and any other follow-up instructions. In case you need a medical ambulance to drop you at your home, then please inform your nurse and he/ she will make the necessary arrangement.
Appointments
For appointments, please contact us on 0755 - 1234567
Accidents and Emergency
Our emergency department works around the clock 24x7. In case of any emergency, contact the casualty medical officer on 0755 - 1231234
Ambulance Services
We have two fully equipped ACLS ambulances available for transporting patients to and from the hospital. For availing this service, please contact us on 0755 - 1231233